T-Mobile Business Prepaid TV Banking. Call to order 1-866-275-1411. Find a Store. Español. Plans. Plans. Our Unlimited. Other plans. Add-on services. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Mar 4, 2023 · USE The T-Mobile App. It actually does communicate with the site when installed so if you have had the T-Mobile app on your device for a while then uninstall and re-install it. You should be able to see recent usage now. Also request ur data from Sprint customer service and they will email it to you. Virtual Prepaid Visa® for use at T-Mobile & Costco. White Visa with T-Mobile logo. This type of prepaid card is only for select T-Mobile promotions through Costco. Use the card. Online at My T-Mobile, over the phone at 611 from your T-Mobile handset, or in any T-Mobile retail store. To pay your bill. To make a one-time device payment.Any T-Mobile, Metro by T-Mobile, or Sprint customer on a qualifying branded monthly rate plan can participate.Qualifying rate plans include most consumer and business monthly plans that include voice and data. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... The outsourced employees just don't seem very well trained on current sprint or t-mobile policies and they seem to have to do a search for everything. Does anyone know if I switch officially to t-mobile, like migrate to magenta or whatever, will the customer support be any better or at least not outsourced? USE The T-Mobile App. It actually does communicate with the site when installed so if you have had the T-Mobile app on your device for a while then uninstall and re-install it. You should be able to see recent usage now. Also request ur data from Sprint customer service and they will email it to you.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...All T-Mobile stores should have at least 1 Sprint terminal that has access to Sprint tools allowing to handle Sprint accounts. Higher traffic stores may have more. If I read the job descriptions correctly, there is a customer service portion of the job description, so a comment like yours says “I’m going to throw that part of my job ... Unlock your device. If you didn't get a notification about unlocking your device, make sure it's eligible to be unlocked: Log into your T-Mobile Account and choose your line on the Accounts page. Choose Check device unlock status to check if your device is locked or unlocked. Under the device image, check if your device is eligible to be unlocked. Get answers from our T-Mobile Business Expert, 24/7. 1-800-375-1126. @TMobileBusiness. T-Mobile for Business.T-Mobile Business Prepaid TV Banking. Call to order 1-866-275-1411. Find a Store. Español. Plans. Plans. Our Unlimited. Other plans. Add-on services.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Get answers from our T-Mobile Business Expert, 24/7. 1-800-375-1126. @TMobileBusiness. T-Mobile for Business. Mar 23, 2021 · Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Team of Experts®. At T-Mobile, we radically reinvented customer service. We provide a total experience that includes best-in-class, personalized support from T-Mobile experts when needed. These experts are available to provide you with a next-level experience, including tailored service and support, as you begin your relationship with T-Mobile.3. Dial at 888-226-7212 4. Or dial at +1 888-211-4727 5. If you don’t get any real person to talk with at the above numbers, then try this number: 800-877-4020. 6. After getting connected to those numbers you may still have to follow commands and you may also have to press some particular buttons on your phone.Sprint support How can we help? Choose a topic related to your question and we'll go from there. Popular Articles Check out popular articles that are trending. Customer instructions for change of ownership Self-service tools Learn about Early Termination Fee View unbilled usage and call detail on sprint.com Not finding what you're looking for? T-Mobile Customer Service Phone Number. Phone Number:1 (800) 937-8997. Shortcut: Speak "English", Speak "representative".Prior to being CMO at T-Mobile, Mike joined Clearwire Corporation, now part of T-Mobile, in 2009, serving as EVP and chief commercial officer. Mike has been instrumental in building T-Mobile ’s purpose-driven strategy to address customer pain points, an approach that has been the foundation for T-Mobile ’s unprecedented growth over the past ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...To call T-Mobile Customer Service from another country, from your mobile device, dial +1-505-998-3793. We won't charge you anything for this call, no matter where you are. Go ahead and store this number in your phone's contact list for easy and quick dialing while you're away.When mailing to us, please include. Customer name. Telephone number. Account number. KSOPHT0101-Z4300. 6391 Sprint Parkway. Overland Park KS 66251-4300. Absolutely no device returns will be accepted at this Address. More information for returns at Return and Exchange Policy.Android devices: The T-Mobile App Experience will automatically download to your device. Follow the prompts to install the correct T-Mobile Apps and remove the correct Sprint Apps. Apple devices: Apps can be manually added and removed. Apps on the Sprint Network. Apps now on the T-Mobile Network. Sprint Visual Voicemail. T-Mobile Visual Voicemail. Prior to being CMO at T-Mobile, Mike joined Clearwire Corporation, now part of T-Mobile, in 2009, serving as EVP and chief commercial officer. Mike has been instrumental in building T-Mobile ’s purpose-driven strategy to address customer pain points, an approach that has been the foundation for T-Mobile ’s unprecedented growth over the past ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...T-Mobile Accessibility Care - We're here to help! Select the service below for the appropriate customer service information!1 reply. 1 year ago. I’ve had service and interaction with MCI Worldcom, Comcast Metrophone, Cingular/ATT, Tello, Visible, Red Pocket, Mint, Boost, Ting, Ring Plus, FreedomPop, Tracfone, Straight Talk, Verizon, Sprint, Xfinity, and Metro wireless, maybe a few more. The worse has to be T-Mobile, with Xfinity being a close second.I was a faithful sprint customer since the early 2000's. After T-Mobile purchased Sprint the service became much slower. I finally had to change service. The problem occurred when T Mobile continued to bill my company after I had canceled the lines. I proved that the service was not being used as their was no data usage since the cancelation.Unlock your device. If you didn't get a notification about unlocking your device, make sure it's eligible to be unlocked: Log into your T-Mobile Account and choose your line on the Accounts page. Choose Check device unlock status to check if your device is locked or unlocked. Under the device image, check if your device is eligible to be unlocked.Anonymous; Ijh; 18 Jul 2023; The worst service ever! I was on sprint over 25 years, always had service. This past March since the merger was finalized with T-Mobile, the acquisition, I am barely ...08/20/2023. When upgrading 4 line July 4th, 2023, I was promised 4 new phones @ no charge and a monthly bill of $170, ********** included. My first two bills have been over $300. After trying to ... T-Mobile already has the largest nationwide 5G network and we plan to offer 5G to 99% of the U.S. population in the next six years. T-Mobile's award-winning Team of Experts (TEX) model will continue to expand into every current and planned customer experience center.Dec 6, 2021 · T-Mobile Customer Service Is Getting as Bad as All the Others The ‘un-carrier’ brand rings different since Sprint merger Ex-CEO Legere was a cheerleader for consumers and staff Worse experience/customer service ever On November 14, 2022 i filed a claim because my son broke his phone. I'm with T-Mobile and pay for Assurant insurance. After receiving the replacement phone, I was not sent a return kit/label for the broken phone. I emailed and called the company about the label but still didn't receive one.I was a faithful sprint customer since the early 2000's. After T-Mobile purchased Sprint the service became much slower. I finally had to change service. The problem occurred when T Mobile continued to bill my company after I had canceled the lines. I proved that the service was not being used as their was no data usage since the cancelation. Mar 23, 2021 · Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... 8 months ago. T-Mobile’s customer service is non-existent to useless. I miss the days when I could call for an actual Expert, and speak with someone in Boise, Idaho, instead of some shack in Zamboanga in the Philippines. The “experts” in the Philippines read a script, and promise to fix a billing issue for you.After years of rating “considerably higher” than all its major rivals on customer satisfaction, T-Mobile “slipped from above average to just average,” Consumer Reports said in October. Another survey by American Consumer Satisfaction Index showed T-Mobile fell from best to worst among the three major carriers." 17.Sprint Customer Service Phone Number. Phone Number:1 (800) 639-6111. Shortcut: Press 4, then 0.Our Best Cell Phone Deals & Device Promotions | T-Mobile. T-Mobile. Wireless. Business. Prepaid. TV. Banking. Internet. Save $35 per line with $0 Device Connection Charge + free 2-day shipping on online activations, or call 844-222-1938.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Service Unavailable. F451 : Uh-oh, it looks like we have our wires crossed. Please try again later.Our Best Cell Phone Deals & Device Promotions | T-Mobile. T-Mobile. Wireless. Business. Prepaid. TV. Banking. Internet. Save $35 per line with $0 Device Connection Charge + free 2-day shipping on online activations, or call 844-222-1938. 3. Dial at 888-226-7212 4. Or dial at +1 888-211-4727 5. If you don’t get any real person to talk with at the above numbers, then try this number: 800-877-4020. 6. After getting connected to those numbers you may still have to follow commands and you may also have to press some particular buttons on your phone.Consumer complaint filed by phone : Consumer ran out of minutes and purchased $5 worth of minutes for 250 minutes. She never used and when she went to use the minutes, they were gone.Consumer ...I was a faithful sprint customer since the early 2000's. After T-Mobile purchased Sprint the service became much slower. I finally had to change service. The problem occurred when T Mobile continued to bill my company after I had canceled the lines. I proved that the service was not being used as their was no data usage since the cancelation. T-Mobile Business Prepaid TV Banking. Call to order 1-866-275-1411. Find a Store. Español. Plans. Plans. Our Unlimited. Other plans. Add-on services.New lower down payment. iPhone 12. Now up to 50% off. Save up to $315 via 24 monthly bill credits when you add a line on a qualifying plan. For a limited time, enjoy a lower down payment on the iPhone 12 64GB compared to many other phones. Callie Field. Callie Field is president of T-Mobile 's Business Group, T-Mobile 's fastest growing segment, where she leads the teams that are responsible for envisioning a 5G future for business and government customers. Her deep sales expertise and obsession with customer experience, coupled with her exceptional track record leading award ...Sprint customers may also find that, eventually, they’ll need to purchase a new device that’s compatible with T-Mobile’s network. This will affect those who have older devices that use CDMA technology (T-Mobile’s 3G network uses a different technology, called GSM). But most Sprint customers—those who use newer iPhone and Samsung ...T-Mobile Customer Service Is Getting as Bad as All the Others The ‘un-carrier’ brand rings different since Sprint merger Ex-CEO Legere was a cheerleader for consumers and staffStateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Building a network for all. Sprint and T-Mobile are working together to build one of the best networks around. By combining, Sprint and T-Mobile will have a network with more towers, more engineers and more bandwidth than ever before. Shop all T-Mobile phones. I was a faithful sprint customer since the early 2000's. After T-Mobile purchased Sprint the service became much slower. I finally had to change service. The problem occurred when T Mobile continued to bill my company after I had canceled the lines. I proved that the service was not being used as their was no data usage since the cancelation. For T-Mobile non-device offers and for general help, dial 611 from your T-Mobile phone, or call 1-800-937-8997. For T-Mobile device offers , call T-Mobile Promotions Customer Care at 1-877-470-3619 Monday-Friday: 8 a.m. - 10 p.m. ET Worse experience/customer service ever On November 14, 2022 i filed a claim because my son broke his phone. I'm with T-Mobile and pay for Assurant insurance. After receiving the replacement phone, I was not sent a return kit/label for the broken phone. I emailed and called the company about the label but still didn't receive one. Switch to Sprint today and find great deals on unlimited data plans for the whole family. T-Mobile Business Prepaid TV Banking Call to Order 1-866-275-1411 Find a Store English Español Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...(See steps above) If the issue is not resolved contact Care/Chat. If you have any questions or need additional help, please Chat, call Care 888-211-4727 or visit your local T-Mobile retail store for assistance.Service Unavailable. F451 : Uh-oh, it looks like we have our wires crossed. Please try again later. Team of Experts®. At T-Mobile, we radically reinvented customer service. We provide a total experience that includes best-in-class, personalized support from T-Mobile experts when needed. These experts are available to provide you with a next-level experience, including tailored service and support, as you begin your relationship with T-Mobile.T-Mobile And Sprint Have Merged! We're maintaining Sprint support pages for existing Sprint customers. T-Mobile customers can find T-Mobile support information here . Consumer complaint filed by phone : Consumer ran out of minutes and purchased $5 worth of minutes for 250 minutes. She never used and when she went to use the minutes, they were gone.Consumer ...Visit T-Mobile Support for help with phones & internet devices, plans & services, billing, and more! May 15, 2020 · New T-Mobile will continue basic CDMA voice service even on older phones until December 31, 2021, according to the last I've heard. But data performance on some older Sprint phones will decline ... New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan ...After years of rating “considerably higher” than all its major rivals on customer satisfaction, T-Mobile “slipped from above average to just average,” Consumer Reports said in October. Another survey by American Consumer Satisfaction Index showed T-Mobile fell from best to worst among the three major carriers." 17.Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Sprint is now part of the family. T-Mobile and Sprint have merged to create the leader in 5G. We’re on this journey because we believe it will be better for customers. Through the years, we’ve taken major strides to answer the needs of our customers and we won’t stop.Callie Field. Callie Field is president of T-Mobile 's Business Group, T-Mobile 's fastest growing segment, where she leads the teams that are responsible for envisioning a 5G future for business and government customers. Her deep sales expertise and obsession with customer experience, coupled with her exceptional track record leading award ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ...Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Jun 19, 2023 · I have been a sprint customer since I was 16 years old I will be 40 in December why did you force me to loose Hulu that I’ve had with my plan since it was offered maybe 10 plus years my sprint phone worked perfectly fine on the sprint network that is still on cuz people with prepaid are still on it sent me 4 sim card and called everyday to ... For T-Mobile non-device offers and for general help, dial 611 from your T-Mobile phone, or call 1-800-937-8997. For T-Mobile device offers , call T-Mobile Promotions Customer Care at 1-877-470-3619 Monday-Friday: 8 a.m. - 10 p.m. ETNew lower down payment. iPhone 12. Now up to 50% off. Save up to $315 via 24 monthly bill credits when you add a line on a qualifying plan. For a limited time, enjoy a lower down payment on the iPhone 12 64GB compared to many other phones.T-Mobile Customer Service Phone Number. Phone Number:1 (800) 937-8997. Shortcut: Speak "English", Speak "representative".New T-Mobile will continue basic CDMA voice service even on older phones until December 31, 2021, according to the last I've heard. But data performance on some older Sprint phones will decline ...
Prior to being CMO at T-Mobile, Mike joined Clearwire Corporation, now part of T-Mobile, in 2009, serving as EVP and chief commercial officer. Mike has been instrumental in building T-Mobile ’s purpose-driven strategy to address customer pain points, an approach that has been the foundation for T-Mobile ’s unprecedented growth over the past .... Hey dude men
New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan ...T-Mobile Accessibility Care - We're here to help! Select the service below for the appropriate customer service information! Julian Chokkattu Gear Aug 31, 2020 8:00 AM What the T-Mobile and Sprint Merger Means for You Sprint is no more, and if you’re a subscriber, you may have a lot of questions about the...Feb 28, 2022 · Sprint customers may also find that, eventually, they’ll need to purchase a new device that’s compatible with T-Mobile’s network. This will affect those who have older devices that use CDMA technology (T-Mobile’s 3G network uses a different technology, called GSM). But most Sprint customers—those who use newer iPhone and Samsung ... The outsourced employees just don't seem very well trained on current sprint or t-mobile policies and they seem to have to do a search for everything. Does anyone know if I switch officially to t-mobile, like migrate to magenta or whatever, will the customer support be any better or at least not outsourced?To request a payment refund, contact T-Mobile Customer Service. You'll need to be the account holder or an authorized user and able to verify the account. Payments older than 12 months from the date of request are not eligible for refunds. Some credit balances aren't eligible for a payment refund and will apply toward your future monthly ... T-Mobile Business Prepaid TV Banking. Call to order 1-866-275-1411. Find a Store. Español. Plans. Plans. Our Unlimited. Other plans. Add-on services. The outsourced employees just don't seem very well trained on current sprint or t-mobile policies and they seem to have to do a search for everything. Does anyone know if I switch officially to t-mobile, like migrate to magenta or whatever, will the customer support be any better or at least not outsourced? Dec 6, 2021 · T-Mobile Customer Service Is Getting as Bad as All the Others The ‘un-carrier’ brand rings different since Sprint merger Ex-CEO Legere was a cheerleader for consumers and staff Sprint is now part of the family. T-Mobile and Sprint have merged to create the leader in 5G. We’re on this journey because we believe it will be better for customers. Through the years, we’ve taken major strides to answer the needs of our customers and we won’t stop. It takes mastery to be on the T-Mobile Customer Care team and our compensation reflects that. As an Expert you’ll start by earning $20 per hour. In fact, on average our Experts new to the role earn over $22 per hour inclusive of base pay and incentive bonuses. Throw in an annual $1,000 stock grant, tuition assistance, and other financial ... It takes mastery to be on the T-Mobile Customer Care team and our compensation reflects that. As an Expert you’ll start by earning $20 per hour. In fact, on average our Experts new to the role earn over $22 per hour inclusive of base pay and incentive bonuses. Throw in an annual $1,000 stock grant, tuition assistance, and other financial ...Jan 27, 2022 · T-Mobile Servicio al Cliente. Si ya eres cliente de T-Mobile simplemente marca al 611 desde tu smartphone o bien al 800 937 8997 desde cualquier otro teléfono. O si tienes interés en contratar su servicio por primera vez marca al 866 219 0324. T-Mobile ofrece servicio al cliente a través de estos números 24 horas al día los 7 días de la ... Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change. Sprint MAX/Sprint MAX 55+/Sprint MAX Military General Terms: Credit approval, deposit, and, in stores & on customer service calls, $30 assisted or upgrade support charge may be required. U.S. roaming ... Team of Experts®. At T-Mobile, we radically reinvented customer service. We provide a total experience that includes best-in-class, personalized support from T-Mobile experts when needed. These experts are available to provide you with a next-level experience, including tailored service and support, as you begin your relationship with T-Mobile.When mailing to us, please include. Customer name. Telephone number. Account number. KSOPHT0101-Z4300. 6391 Sprint Parkway. Overland Park KS 66251-4300. Absolutely no device returns will be accepted at this Address. More information for returns at Return and Exchange Policy. Consumer complaint filed by phone : Consumer ran out of minutes and purchased $5 worth of minutes for 250 minutes. She never used and when she went to use the minutes, they were gone.Consumer ....